Kaizen

"The KAIZEN philosophy assumes that our way of life?be it our working life, our social life, or our home life?deserves to be constantly improved. "

"KAIZEN generates process-oriented thinking, since processes must be improved before we get improved results."

"Western management worships at the altar of innovation."

"When speaking of "quality," one tends to think first in terms of product quality. Nothing could be further from the truth."

"The concept of TQC may be better understood by becoming familiar with certain key phrases."

"Every standard, every specification, and every measurement cries out for constant revision and upgrading."

"Since KAIZEN is everybody's job, the manager must be engaged in improving his own job."

"The introduction of cross-functional goals thus helps managers maintain a proper balance in their work."

"One of the problems of management today is that employees have come to accept lower standards for the products they make."

"While organized labor has good reason to be positive about KAIZEN from the standpoint of income potential, labor will not fully accept KAIZEN if the resulting improvements lead to reduced job potential."

"Both sides must be willing to alter their behavior to change labor-management relations."

"The first step is to ensure the cooperation and commitment of workers in improving productivity."

"Unless top management is determined to introduce KAIZEN as a top priority, any effort to introduce KAIZEN into the company will be short-lived."

"Getting everyone to participate positively needs the right climate or corporate culture."